Be it a shopping mall that is need of customer friendly staff, an industrial property that needs a tight knit security solution, or even residential apartments that need the smiling guard, Securex has the answer.
It is for this reason that organizations and clients across different sectors have chosen us as their trusted security service provider. This includes diplomatic missions, hospitality, commercial buildings and hospitals, amongst others.
Your staff at Garden City Mall are exceptionally good. They are very empathetic and go out of their way to help people. On Monday evening (yesterday) at around 8pm, I dropped my phone in the spaces of the lift. I was very confused and worried, but two of your staff, Wambua and Osoro reassured me that they would retrieve it the following day when the lift maintenance company came by. They went ahead and helped me carry my luggage to the parking lot and traced my cab driver…seeing as my phone was lost and there was no way to contact the driver. I gave them a contact they would use to reach me when they found my phone.
Less than an hour later, they had found it…and informed us to collect it. I was very impressed when they said they had thought of another way to retrieve it after I had left.
Now this is not a trait you find in people everywhere you go. Especially people who’s services/actions towards customers do not directly affect them.
I am extremely grateful to the two lovely men. And the Securex team at Garden City Mall…exceptional people! Keep it up!
I would like to take this opportunity to highly thank and appreciate your team that was on Enterprise Road, Dar es Salam Road roundabout near KCC, Industrial Area last night 09/8/2014 at around 10pm. My car was hit very badly from behind by a group of drunk men who shortly after tried to run away with their car only to end up in a wall on the next roundabout on Homa Bay road. The Securex team stayed with us from the time of accident, gave chase to the culprits, helped to apprehend them a second time when they tried to run away on foot and even called the police to the scene. They never left me and my family until my brothers, dad & the police arrived. We were truly touched by these brave and selfless men. May God bless you all abundantly!
Thank you Securex for helping my daughter today at Lavington Curve… she drove into a ditch while exiting and you did not hesitate to offer assistance without her asking. The car has been picked up by AA and taken to the garage. Please get in touch for a personal thank you.
Excellent response! Kudos, keep it always on time and always alert.
Securex is the only trusted service provider not only in Kenya but also outside Kenya with skilled manpower.
This is one of the best managed security companies in the region.
I take this opportunity to thank the entire Securex management for a good working relationship with you since my appointment as Training Instructor. More so the Training school team. I wish the Securex family a nice stay as I exit. May God bless you all.
Best security company, period!
The guard at the basement of Lavington Curve Mall made my day! Best service and reception I’ve had in ages!
I like the way Securex does their work. I used to see their men and women in uniform at the World Bank premises in Upperhill, security was tight!
You are doing great work, kudos! Having seen how hard your guards work to achieve the best and how organized your people are, I do recommend you as a company.
The security guards and guardettes at Yaya and the Junction are great and courteous. They make my visits memorable.
Always @SecurexEA standing out from the crowd, I like the way the team is handling security issues in Kenya.
OMG! A car-green convertible beetle just lit up at Yaya Centre basement! #StillShook! Good work @SecurexEA you saved the day! That chap should be lauded, everyone else stood or scampered, our eyebrows woulda been razed!
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First Security firm to achieve ISO certification back in 2004
Pioneer member of the Kenya Security Industry Association
More than 6000 employees in the East African Region
Member of the prestigious Club 101 as classified by the KPMG Group
First and only Security Firm to achieve OHSAS 18001 certification for Health and Safety