“This win has us excited because it’s an award that we have dominated, winning four times in the last five years, including consecutive wins in 2013, 2014 and 2015. We are honoured to be taking the prize home once again.”-Tony Sahni, Securex Group Managing Director.
Every year, the people of Uganda come together to choose their favourite brands based on brand loyalty, availability, pricing, service delivery and customer satisfaction. This is done through a ceremony known as the Peoples’ Choice Awards. It is a celebration of the cream of the crop, and an opportunity for consumers to make their voices heard.
We were therefore very excited and truly honoured when we emerged top in the Security Services sector in the 2017 Peoples’ Choice Awards! The team received their award at a prestigious gala dinner held at the Imperial Royal Hotel this past Thursday.
The Peoples’ Choice Awards, established in 2010, has been a yardstick of excellence for the past seven years. It has been a conduit through which members of the Ugandan public could celebrate their favourite service providers, a platform which we view as a true representation of the will of the people. Securex Uganda’s win therefore places the brand alongside the elite in the country’s service sector, and this is not an achievement which we take lightly.
Securex Group Managing Director Tony Sahni hailed this win as another feather in the team’s cap, given that they now have picked up their 4th Peoples’ Choice Awards in the last five years alone. The Group M.D attributed this consistency in excellence to the team’s commitment towards service delivery and adopting a customer-centred approach to its operations.
“As a business, we have centred our operations on sharpening our service delivery to ensure our client retention remains high. While our client base has grown drastically over the years, we have worked hard to maintain that personal touch with each and every one of them, treating them as we would our own. This quality is what sets us apart from the rest,” Mr. Sahni commented.
Mr. Sahni also went on to pay homage to the Securex Uganda team for living by the company’s core values, “We are Family” and “Whatever it Takes”, adding that this was part of the reason the Securex brand resonates so well with the Ugandan populace.
“We are Family.” These are more than just words to us. This is the spirit with which we serve our clients. Indeed, these words are woven into the very fabric that our uniformed section proudly wear each day, putting all on the line to keep you safe. It is this mantra that is behind our most recent accolade,” the Group M.D added.
Yet for all our good work, we are indebted to our clients for this win. To borrow from the legendary William Shakespeare, “We can no other answer make but thanks, thanks and ever thanks.” We definitely would not have done half of what we’ve achieved without your continued support. You have given us another trophy to proudly display on our mantel, another highlight in our illustrious history, a true “Look mama, I made it!” moment.
However, the report on the Peoples’ Choice Awards by Muyz Plus International made an interesting observation. 55.1% of the 40,000 respondents in the survey were undecided on their private security firm of choice. In his parting shot, Mr. Sahni tasked the Securex Uganda team with doing whatever it takes to win over the undecided vote and retain the prize next year.
“We’re looking at this as an invitation, an opportunity to win over more people and to increase our market share. This has always been our ambition, to increase our reach and bring private security closer to the people. This means we will be doing more, stretching ourselves thin to ensure we bring more into our fold without diluting the quality of our output,” Mr. Sahni concluded.
Thank you, Uganda, for once again making us your preferred security partner. We won’t let you down.